We place real orders at every store we review. We track shipping speed from order to delivery, evaluate packaging quality, test customer service responsiveness via phone and email, and process at least one return per store.
Product Range: How many brands and categories does the store carry?
Pricing: We compare prices on 10 identical products across all stores.
Shipping: Order-to-delivery time, packaging, and cost.
Returns: How easy is the return process? Any restocking fees?
Customer Service: Phone wait times, email response times, knowledge level.
No store pays for placement or ratings. We earn commissions through affiliate links, but our rankings are based entirely on our testing methodology.